IRCTC PNR Status
Since the IRCTC has managed to implement a new breakthrough in terms of e-ticketing, they have also provided a convenient way for customers to check IRCTC PNR Status. They know that clients want their spending to be worthy and they don’t want anything to happen to their tickets.
So they have provided a simple way for customers to track IRCTC PNR status through online system as well as mobile phone. The online system is certainly beneficial because customers only need to log into the website and fill in their IRCTC PNR numbers. But they demand an even easier and more convenient way, so the mobile system becomes their new favorite option. There are number of ways by which you can get to know your Current IRCTC PNR Status.
With a whole organized system for information provision, keeping track of PNR status has become very simple and efficient. You can simply use the internet to do so, or even get this service on your mobile. Of course, there also exist offline means. Following are the different methods of getting current status:
- One simple option to Get PNR status is simply install the mobile application made officially by IRCTC. You can download the app from internet and use it for free. The app is user-friendly and extremely simple to figure out.
- You can also download and install the ngpay application with which you can check your ticket status through the mobile phone.
- You could simply call on 139 where you will be directed to an IVRS system where you will be required to type in your IRCTC PNR number to get the updated status of your ticket.
- Track PNR Status In fact, the system has been so well-organized that you can request for mobile alerts on your IRCTC PNR status every time there are any changes.
- You can install the Firefox and Mozilla extensions and get IRCTC PNR Status with single click from your browser.
- You can log onto the Indian Railways official website and click on the option IRCTC PNR enquiry to get an update of your ticket status.
- Another good option is with PNR Status mobile.
- All the major stations in India have automated machinery that makes use of interactive touch technology. You can take the help of this option too in order to check your IRCTC PNR status.
The Information on IRCTC PNRBasically, the IRCTC PNR has important information concerning the travel destination and other important elements. When people use the online checking method, they can find out whether their status is still Waiting, Confirmed, or RAC.
People will be asked to input their IRCTC PNR number, which consists of a 10-digit number so they can have the necessary updates and confirmation. With the IRCTC PNR status enquiry, people get to know the details of:
- The train number and name
- Traveling date
- Boarding points
- Ticket status
- And passenger coach with the seat numbers.
General Facts and Information IRCTC Systems and Services
Mass transportation is a vital part of daily life in India as it is in other countries. Without the country’s train and flight services, there is no way that people there can travel easily and conveniently. However, the latest trend has shown that the flight service is having a drastic increase in the number of passengers due to the offers of low ticket prices. At first, most people thought that it is becoming a threat to the rail transportation system in India since most people would prefer flying instead of using trains when traveling over long distances. But the railway industry in this country has its own strategy to deal with the issue. They have developed a new way to attract passengers so their business still runs on.
The Indian railway company has created the so called IRCTC or the Indian Railway Catering and Tourism Corporation. This business was established to handle the tourism, catering, and online ticketing duties for the railway. It is a subsidiary of the main Indian Railways that is created to boost ticket sales and also attract passengers. With the creation of IRCTC, the railway company is no longer afraid to compete against the flight service because the public response for their existence is quite positive. In fact, they have managed to win several awards and achievements for their efforts in ensuring passenger satisfaction.
The Basic Principle
The basic principle in the creation of IRCTC PNR is to create not only affordable ways of traveling, but also to ensure comfort and safety in every journey. The low cost of airline ticketing has had a huge adverse effect on the country’s railway system and operation, but the effect didn’t last too long. In fact, the railway system has undergone significant improvements in just a few years. For instance, the booking system is now easier and simpler to use. The company has also provided new, clean, and fast trains. In short, they have been doing their best to improve their services so that passengers will remain loyal to them.
As mentioned before, the IRCTC services mostly cover catering, online ticketing, and also tourism. The catering service has been confirmed by the new policy of Railway Catering service that was made official in 2010. The catering service is now handled by Indian Railway, which is responsible for several trains like the Frakkha Exp, Kandhari Exp, Rajdhani Exp, Duranto Exp, and also the Maitree Express that is operating between Bangladesh and India. The IRCTC is also responsible for the NRC – Non Railway Catering – project with its cafeteria that is in operation at many national institutions and ministries.
The Online Ticket Service
With the advancement of technology, the Indian Railway ticketing system has undergone dramatic positive changes. Thanks to the internet and mobile phone technology, people in India have better and easier access to purchase their train tickets. They can order through the official website as well as through text messages (SMS) or GPRS. Not only purchasing can be done through the gadgets; cancellation can also be made through the internet or SMS. The e-ticketing is claimed to change the way railway companies in India operate. Another cool thing about this e-ticket system is that users can always check their IRCTC PNR status online or they can monitor their IRCTC PNR status on mobile.
Besides that, the IRCTC offers the so called I-ticket which is just the same as the regular tickets but they need to be booked through the online system before they are to be delivered to the clients’ residences through post. It makes everything even simpler, including the processes of PNR status checking and monitoring. Again, like everything that has been changed in the way the railway serves its passengers, people can always check PNR status online through the company’s official site or through the sites of company affiliates. Passengers, whether regular commuters or otherwise, can certainly enjoy these benefits. To make things easier, the company has also launched a special loyalty program called the Shubh Yatra for frequent travelers. If people join this program, they can expect reasonable discounts for the tickets that they have booked for up to a year. The annual cost must be paid upfront but they get to enjoy a more affordable way of traveling by train.
To make the online ticketing service complete, IRCTC also works together with several local hotels and airlines so people can always purchase and place their orders through a one-stop shopping system. They can book reservations for hotel rooms and air travel without the hassles of having to move from one provider to the others.
Because of the positive response and acceptance from the public concerning their online service and the e-ticket system, IRCTC has also launched another service scheme that is called as the RDS or the Rolling Deposit Scheme. This allows clients to have a booking scheme for the advanced money kept within the company. This scheme is believed to provide a hassle free system so clients won’t have to worry about not getting any seats. Due to the ease and flexibility of the system, lots of interested passengers are gradually switching to the online method. The company has thought about what they should do with passengers who book their seats on short notice. The company in turn created the so called Tatkal scheme for such passengers. Under the Tatkal scheme, passengers can order their tickets for the Express or Mail trains through the internet. The cut-off time is a day before the departure and the booking process usually starts around 10 o’ clock in the morning.
However, despite the great plan and other well executed actions, the official websites of the IRCTC often experience problems and lags, especially during peak hours. Although the company has done their best to prevent such problems – they continue to improve their ability to overcome the busy web traffic – people still experience lag whenever they visit the sites. It seems that the current servers aren’t enough, although they have been using about 58 iridium servers – along with 10 additional ones that are usually operated during rush hours.
Tourism and Railway System
As it was mentioned before, the IRCTC also deals with tourism especially since they handle packages for tourists – both domestic and foreign. They cater to every tourist need, which is available through the budget as well as deluxe packages. The Bharat Darshan Luxury is one of the most popular tourist packages that covers crucial destinations and spots all over India. The various types of trains involved within this package are:
- The Deccan Odyssey
- The Golden Chariot
- The Palace on Wheels
- The Buddhist Circuit Train
- The Royal Orient Express
- The Royal Rajasthan on Wheels
These trains are considered the luxurious and exclusive options. Not to mention that IRCTC is working together with Maharajas’ Express which also expands customers option for their means of traveling. Interested passengers can always log into the official site and see the various packages that are divided into several options, like:
- Holiday Package
- Tourist Trains online
- Rail Tour Package
- Other related services such as cabs and hotels.
Apart from the traveling option by train, passengers can also participate in other activities such as the adventurous option. They can enjoy the water sport option and wildlife trekking among others, and they don’t need to go to other places just to have everything arranged and well planned. This feature certainly helps them as they don’t have to deal with hassles of implementation, ordering, and purchasing.
Achievements and Awards
The new method implemented by this mass transportation system has achieved great success within a very short time. Due to the flexibility and ease in managing the purchasing and ordering system, the IRCTC becomes one of the railway companies that are considered to have done very good work in providing affordable, convenient, and also handy transportation for the general public. Another achievement of the company is the fact that the IRCTC official website has become one of the quickest and also the biggest e-commerce sites growing in the Asia Pacific region. Even up to 2003 alone, about 6 lakh of registered users have been recorded.
The company also managed to win lots of awards. Some of these are:
- The National Tourism of Excellence Award given by the Ministry of Tourism of the Indian Government
- The National E-Governance Award for 2007 and 2008 given by the joint Department of IT of India and Haryana
- The Genius of the Web Award in 2007 by NBC for the category of Best E-Governance PSU Site
Despite the great success, the company still gets criticisms and complaints concerning their website lag. But most of the customers say that they understand the problems and they also believe that IRCTC has done everything they can to solve these problems. It is quite understandable that the site experiences such problems considering that it is one of the fastest growing sites in the world. So far, customers are quite satisfied with the overall service and performance of the company, the lag of the site notwithstanding. It has been proven that the services provided are very helpful and beneficial for users. The company’s principal goal of providing a convenient and affordable means of transportation has been successfully achieved as well.